Ypsilanti | Pinckney | Hamtramck, Michigan, United States
Project 1: Wave Patient Scheduling System
After conducting an initial needs assessment last September, we saw that patient waiting times were incredibly long (2-4 hours), and that patients would show up sporadically throughout the open hours of the clinic. In order to decrease this waiting time while minimalizing downtime experienced by the volunteer physicians working at the clinic, we collaborated with Dr. Roman Kapuscinski from the Ross School of Business to design and pilot a scheduling system that schedules patients in one-hour blocks. With the last 15 minutes allotted for walk-in patients, this guarantees that patients will be seen within an hour while still compensating for walk-ins. So far, 11 patients have used the scheduling system, 10 of which showed up during their scheduled time, and of those 10 all have been seen within an hour of coming to the clinic.
Project 2: Patient Health Education Slideshow
At the U of M Student Run Free Clinic (SRFC), the original waiting room consisted of a large board containing different health education pamphlets such as mental health and diabetes, yet every single patient was either on their phone or patiently waiting in their seat not doing anything. To try to further educate patients about relevant health issues in their local demographic area, we designed and created an hour-long health education slideshow that will be displayed on a TV monitor where the pamphlet board is currently located. After pitching our presentation to the executive board of the clinic, they set aside a small budget to purchase a TV once we have finalized our presentation. We are aiming to officially pilot our presentation by the end of the semester.
Project 3: Electronic Medical Record System
Both at HOPE clinic and the SRFC, their current inventory system is all done by hand, where different medications and other donated medical goods are labeled in bins and spread out across numerous shelves. Since most of these products are donated to these clinics, new goods are consistently coming and going, making it very tedious for volunteers to keep track of everything. In order to increase clinical efficiency and keep a more organized inventory record system that is easy for new volunteers to learn, we proposed an electronic barcode scanning system developed by Wasp Barcode Technologies. Since the overhead cost is pretty pricy, we are currently looking into ways to decrease the cost that the clinics would have to pay for this system.
Project 4: Standardized Volunteer Training Program
A major constituent in HOPE clinic’s workforce is that they have over 300 volunteers that cycle in and out of the clinic at different time frames. Although some volunteers have been working at HOPE for as long as a year, the majority of volunteers only come for weeks or months at a time. As a result, volunteers perform tasks with a wide range of variability, which makes it very confusing and inefficient for the managers of the clinic. To try to alleviate this variability and frustration, we plan to collaborate with the clinic managers to try to design and implement a standard training protocol for all volunteers to follow. Within the past month, there have been numerous management shifts within HOPE clinic, so we are looking to start working on this project during the second half of this summer and into the next school year starting this fall.
RIME was Recently named a winner of the 2015-2016 Optimize Social Innovation Challenge, where RIME received a $1000 grant and three offers for Optimize’s Summer Fellowship Program during this upcoming summer to continue to work on our projects. With this in mind, Optimize awarded a $3000 stipend for each member who participates in the program.
- Colin Halow BME
- Siri Manam BME
- Monica Patel BME
- Kiran Prasad ChemE
- Vijay Vobbilisetty BME
- Nicholas Emery Cell Molecular Biology | BME
- Neha Bidthanapally ChemE
- Daniel Harris Cell Molecular Biology
- Caitlyn Dolan ChemE
- Arthi Nadhan ChemE
- Dr. David Mendez School of Public Health PhD